Four ways to reach us and one form that gathers everything we need in a single go. We reply the same day on any day we are open, and every quote is confirmed in writing before a slot is held.
All four reach the same people. The only real difference is speed against detail, so use the phone when you want an answer now and the form when you want the whole thing sorted in one message.
Fastest for same day availability and for anything you would rather explain out loud than type. If we are with a client we will call back the same day.
+1 571 662 8717 Route 02Best for bridal inquiries, written quotes, gift cards and anything with detail attached. Photographs are welcome and often help a great deal.
info.zerothots@gmail.com Route 03Everything we need in one go, so there is no back and forth about dates or which artist you would like. It takes about a minute.
On This Page Route 04By appointment rather than walk in, but you are welcome to visit for a consultation, to look at cloth, or simply to see the room before booking.
10370 Festival Ln, Suite 109Six things that turn a three message conversation into one. None of them are compulsory, and all of them save you time.
So you know whether to expect a reply in an hour or on Thursday, and what arrives at each stage.
On any day we are open. Inquiries that arrive Tuesday or Wednesday are answered first thing Thursday, because those two days are genuinely closed rather than quietly staffed.
The actual figure for what you asked for, not a range. If anything about your inquiry changes the price, we say so then rather than at the desk afterward.
Date, time, treatment, duration and the artist who will be doing it. For bridal and any booking over ninety minutes we will also confirm the deposit amount.
Including anything you need to do beforehand, such as not shaving before a wax or arriving with clean skin. This is where most people would otherwise get caught out.
Handed to you rather than recited while you are paying, specific to what was done, and covering the first forty eight hours which are the ones that matter.
There are times we will say no, and we would rather you knew here than after a journey across town. Every one of these protects you and the person in the chair after you.
Every Booking Confirmed In Writing First
Answered In Full Elsewhere
When You Arrive
Free Parking Directly Outside The Suite
If something went wrong, if you have feedback about a treatment, or if you want to talk about working here, send it to the studio address and mark it for Sthefany or Ellamae. They read it themselves and they answer it themselves.
They founded Erothots on one rule, which is that you have to have done a thing before you write about it. The same principle applies to complaints. Nobody here will tell you something has been dealt with without it actually having been.
